Terms of Service

Last updated: November 30, 2025

These Terms of Use (“Terms”) form a legally binding agreement between you (the merchant, company, or authorized representative) and vevy.ai Inc. (“vevy.ai,” “we,” “us,” “our”). These Terms govern your access to and use of the vevy.ai Shopify app, our website, and any related tools or services (collectively, the “Services”).

By installing the app, creating an account, or using the Services, you agree to these Terms and acknowledge our Privacy Policy.

If you do not agree, do not install or use the Services.

1. Company information

Company: vevy.ai Inc.
Email: info@vevy.ai

2. The Services (what we provide)

vevy.ai helps Shopify merchants generate SEO topic clusters and draft blog content based on store information such as products, collections, and aggregated order trends (e.g., order counts for identifying “trending” products). Features may change over time, and some features may be offered as beta/early access.

3. Eligibility and account authority

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services.

  • If you use the Services on behalf of a business, you represent that you have authority to bind that business to these Terms.

  • You are responsible for all activity that occurs under your account and for maintaining accurate account information.

4. Shopify connection, permissions, and store data

When you install the app, you authorize us (via Shopify) to access certain store data based on the permissions (scopes) you approve. This may include product and collection data and limited/aggregated order-related metrics needed to power features (for example, trending calculations).

You agree that:

  • you have the right to grant us access to such data; and

  • you will comply with Shopify’s terms and all applicable laws when using the Services.

5. Subscriptions, billing, trials, and taxes

  • Billing through Shopify. Fees (including subscriptions, usage-based fees if applicable, and trials) are billed through Shopify and handled under Shopify’s billing system.

  • Trials / promotional pricing. If we offer a trial or promotional pricing, the offer details will be shown in the app listing, in-app, or during checkout.

  • Auto-renewal. If your plan is recurring, you authorize Shopify (and us through Shopify) to charge your payment method on a recurring basis unless you cancel.

  • Taxes. Applicable taxes may be added where required.

  • Price changes. We may change pricing with reasonable notice (for example, by updating the Shopify listing/in-app plan page or emailing the account owner). Changes typically apply from your next billing cycle unless required sooner for legal or operational reasons.

Refunds. Unless required by law or explicitly stated in writing by us, fees are non-refundable. If a refund is offered as an exception, it may be limited to the affected period and may require investigation of the issue.

6. Your responsibilities (important)

You are responsible for:

  • reviewing, editing, and approving any content before publishing;

  • ensuring your content complies with laws, regulations, and third-party rights (including copyright, trademarks, consumer protection, advertising rules, and platform policies);

  • maintaining appropriate backups of your content and store data.

No professional advice. Outputs are generated algorithmically and may contain inaccuracies. The Services do not provide legal, tax, or guaranteed SEO advice/results.

7. Acceptable use (prohibited activities)

You may not, directly or indirectly:

  • reverse engineer, decompile, or attempt to extract source code from the Services (except where legally permitted);

  • bypass security controls, rate limits, or access restrictions;

  • use bots/scrapers to access the Services without our written permission;

  • interfere with or disrupt the Services, systems, or networks;

  • use the Services to create or distribute unlawful, infringing, deceptive, or harmful content;

  • use the Services to build or assist a competing product (including “service bureau” style resale) without our written consent.

We may monitor usage to protect the Services, enforce these Terms, and prevent abuse.

8. Content, ownership, and licenses

8.1 Your inputs and materials

You retain ownership of information and materials you provide (e.g., your product copy, brand assets, edits, prompts, instructions, and any content you upload) (“Your Content”).

You grant vevy.ai a limited, worldwide, non-exclusive license to host, process, transmit, and use Your Content only to:

  • provide, maintain, and improve the Services;

  • generate outputs you request; and

  • provide support and ensure security.

8.2 Generated outputs

As between you and vevy.ai, you may use the generated outputs (topic clusters, drafts, etc.) for your business. You are responsible for ensuring outputs are appropriate and compliant before publishing.

9. Third-party services and links

The Services may integrate with or link to third-party services (including Shopify and other providers). We are not responsible for third-party services, content, availability, or their terms. Your use of third-party services is governed by their own terms and policies.

10. Privacy

Our collection and use of personal information is described in our Privacy Policy. You agree that we may process store data and personal information as described there.

11. Suspension and termination

  • By you. You can terminate by uninstalling the app from Shopify or by cancelling your subscription through Shopify billing tools.

  • By us. We may suspend or terminate access to the Services immediately if:

    • you violate these Terms,

    • your use creates security, legal, or operational risk,

    • we suspect fraud/abuse, or

    • we are required to do so by law.

Upon termination, your right to use the Services stops. Sections that by their nature should survive (e.g., IP, disclaimers, limitation of liability, indemnity, governing law) will survive.

12. Service changes and availability

We may modify, suspend, or discontinue any part of the Services at any time. We try to give reasonable notice for material changes, but this is not always possible (e.g., for security or legal reasons).

13. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee:

  • specific SEO outcomes, rankings, traffic, sales, or performance improvements;

  • that outputs will be error-free, unique, or suitable for your use without review; or

  • uninterrupted or secure operation.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, vevy.ai WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION.

TO THE EXTENT vevy.ai IS LIABLE FOR DAMAGES, OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNTS PAID BY YOU FOR THE SERVICES IN THE THREE (3) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

15. Indemnification

You agree to defend, indemnify, and hold harmless vevy.ai and its affiliates, directors, officers, employees, and agents from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • your use of the Services,

  • Your Content,

  • content you publish using outputs from the Services, or

  • your violation of these Terms or applicable law.

16. Governing law and venue

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws rules.

Any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction and venue there.

17. Changes to these Terms

We may update these Terms from time to time. The updated Terms will be posted with a revised “LAST UPDATED” date. If changes are material, we may provide additional notice (e.g., in-app or email). Continuing to use the Services after changes take effect means you accept the updated Terms.

Contact

If you have questions about these Terms, contact us:

vevy.ai Inc.
Email: info@vevy.ai